Mert Sam
MuhtarogluSales Operations Manager
Results-driven professional with 5 years of experience in sales support, customer relationship management and international trade operations.
About Me
I turn commercial operations into smooth, reliable processes — from the first quotation to the final delivery.
Based in Dubai with a strong background in international trade, I've spent the past five years managing daily sales operations, preparing commercial documentation and coordinating between customers, suppliers and logistics providers.
I focus on building long-term client relationships and executing import & export operations with precision. I hold a B.Sc. in Mechanical Engineering from Yildiz Technical University, Istanbul (2021–2026).
- LocationDubai, UAE
- EducationB.Sc. Mechanical Engineering, Yildiz Technical University, 2021–2026
- LanguagesTurkish · Persian · English (Fluent)
- FocusSales Ops · International Trade
Experience
Sales Operations Manager
- Managed daily sales operations and customer relationship activities.
- Prepared commercial quotations, offers, contracts and sales documentation.
- Coordinated communication between customers, suppliers and logistics providers.
- Supported import & export operations and commercial documentation processes.
- Followed up on customer orders, shipments and delivery schedules; identified new business opportunities and market development initiatives.
- Maintained strong relationships with domestic and international clients, collaborating with cross-functional teams for smooth execution of commercial operations.
B.Sc. Mechanical Engineering
- Combining an engineering foundation with hands-on commercial experience.
Skills
Sales & Clients
Trade & Operations
Languages
Certificates
Foreign Trade Specialist "Dış Ticaret Uzmanlığı"
Get in Touch
Open to opportunities in sales operations and international trade. Let's connect.